Madame, Monsieur,
J'ai été informée que Vendredi 9 Décembre 2011, un contrôle de titre de transport a été effectué dans le bus.
Certains enfants n'étaient pas en possession de leur carte malgré qu'ils soient inscrits et à jour de leur cotisation.
Je tiens à rappeler:
- Que cette carte doit être présentée obligatoirement à chaque entrée dans le bus.
- Que les contrôles sont une procédure normale qui évite les fraudes et les abus depuis 3 ans. Ils garantissent la place de votre enfant dans le bus.
- Que cela n'a rien d'exceptionnel; dans n'importe quel bus, train ou avion on vous demandera un justificatif.
- Que si la carte est perdue ou égarée, il est impératif de me le signaler. Elle est renouvelée immédiatement et gratuitement.
- Enfin, que tout ce qui est mentionné ci-dessus est déjà stipulé dans le réglement intérieur, sur le site, etc... Donc, je préconise une lecture attentive de tout document.
Et pour conclure:
- Je saurai être présente pour effectuer également des contrôles innopinés afin d'épauler la Société Dorwling Carter dans notre démarche commune.
- Que personne ne se sente offusqué lors de ces contrôles, ils sont normaux.
- Que j'approuve totalement l'initiative de Dorwling Carter
- Qu'il relève de la logique, que notre transporteur, soucieux d'un bon timing pour assurer les correspondances (train ou bus), n'a pas de temps à perdre pour contrôler chacun, il serait beaucoup plus rapide de présenter spontannement sa carte.
- Enfin, que le parent qui a téléphoné à Dorwling Carter pour se plaindre de la procédure me contacte directement.
Veuillez vous assurer que votre enfant est bien en possession de sa carte.
Je vous remercie d'avoir pris le temps de me lire et vous prie de croire en mes meilleurs sentiments.
Ajouté le 13/12/2011 par Joëlle Bruneau - 3 réaction(s)
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